Terms of Service

Effective Date: October 18, 2025

Agreement to Terms

These Terms of Service govern your use of the Meridian Finance website and the financial advisory services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of any changes.

Service Usage and Acceptable Use

1. Permitted Uses

You may use our website and services for the following purposes:

  • Researching our financial advisory services and obtaining information about financial planning
  • Contacting us to inquire about services or schedule consultations
  • Accessing educational content and resources we provide
  • Engaging our professional services through formal client agreements

2. Prohibited Activities

You agree not to engage in any of the following activities:

  • Using our website for any unlawful purpose or in violation of applicable regulations
  • Attempting to gain unauthorized access to our systems, accounts, or networks
  • Distributing malware, viruses, or other harmful code through our website
  • Scraping, harvesting, or collecting information from our website through automated means
  • Impersonating any person or entity, or falsely stating your affiliation with any person or entity
  • Interfering with or disrupting the operation of our website or servers
  • Using our content, branding, or intellectual property without prior written consent

3. Access Requirements

To use our services, you must be at least 18 years of age and have the legal capacity to enter into binding agreements. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

Account and Service Access

1. Service Engagement

Our financial advisory services are provided through formal engagement agreements. Initial consultations are complimentary and do not create an advisory relationship. A formal client agreement must be executed before we provide ongoing advisory services, and specific terms will be outlined in that agreement.

2. Account Security

If you create an account or portal access with us:

  • You must provide accurate, complete, and current information
  • You are responsible for maintaining the security of your login credentials
  • You must notify us immediately of any unauthorized access or security breach
  • You are liable for all activities conducted through your account

3. Account Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms of Service, engage in fraudulent activity, or for any other reason at our discretion. You may terminate your relationship with us at any time by providing written notice, subject to the terms of any formal service agreement.

Service Availability and Modifications

1. Website Availability

While we strive to maintain continuous website availability, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for any losses resulting from website downtime.

2. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. This includes features, content, functionality, and availability. Existing client agreements will be honored according to their specific terms.

3. Geographic Restrictions

Our services are primarily intended for residents of South Africa. We comply with South African financial services regulations and may not be able to serve clients in other jurisdictions. If you access our website from outside South Africa, you are responsible for compliance with local laws.

4. Updates and Changes

We may update our website content, service offerings, and pricing without prior notice. Current information on our services and fees will be available on our website or provided upon request. Any changes to existing client engagements will be communicated directly to affected clients.

Intellectual Property Rights

1. Our Content Ownership

All content on this website, including text, graphics, logos, images, software, and design elements, is the property of Meridian Finance or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

2. Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include the right to download (except for temporary caching), copy, or redistribute our content without permission.

3. Trademarks

"Meridian Finance" and associated logos are trademarks of our company. You may not use these trademarks without our prior written consent. Use of our trademarks in a manner that causes confusion or disparages our services is strictly prohibited.

4. User-Submitted Content

If you submit content to us (such as through contact forms or communications), you grant us a non-exclusive license to use that content for business purposes, including responding to your inquiry and improving our services. You represent that you have the right to submit such content and that it does not violate any third-party rights.

Important Disclaimers

No Guarantee of Results

While we provide professional financial guidance, we cannot guarantee specific financial outcomes or investment results. Market conditions, personal circumstances, and numerous other factors affect financial performance. Past performance does not indicate future results.

Website Content

Information on our website is provided for general informational purposes and should not be considered personalized financial advice. For advice specific to your situation, you must engage our services through a formal advisory agreement.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Accessing third-party links is at your own risk.

Professional Relationship

Viewing our website or contacting us does not create a formal advisory relationship. An advisory relationship begins only when we execute a written service agreement outlining the scope, terms, and fees for our services.

Limitation of Liability

To the maximum extent permitted by South African law:

  • We provide our website and services "as is" without warranties of any kind, express or implied
  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services
  • Our total liability for any claims related to our services shall not exceed the fees you paid for those services
  • We are not responsible for losses resulting from circumstances beyond our reasonable control, including market volatility, regulatory changes, or force majeure events

Nothing in these terms excludes or limits our liability for fraud, gross negligence, or death or personal injury caused by our negligence.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of South Africa. Any disputes arising from these terms or your use of our services shall be resolved as follows:

1.

Informal Resolution: We encourage you to contact us first to resolve any concerns informally

2.

Mediation: If informal resolution fails, parties agree to attempt mediation before pursuing other remedies

3.

Jurisdiction: Any legal proceedings shall be brought in the courts of Johannesburg, South Africa, and you consent to their exclusive jurisdiction

Severability and Entire Agreement

If any provision of these Terms of Service is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

These Terms of Service, together with our Privacy Policy and any formal service agreements, constitute the entire agreement between you and Meridian Finance regarding your use of our website and services, superseding any prior agreements or understandings.

Changes to These Terms

We may revise these Terms of Service at any time by updating this page. The revised terms become effective when posted unless otherwise stated. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these terms periodically to stay informed of any updates.

Questions About These Terms

If you have questions about these Terms of Service or need clarification on any provisions, please contact us:

Meridian Finance

78 Rivonia Road

Sandton, Johannesburg 2128

Phone: +27 11 268 9547

Email: [email protected]

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